# Call Center Representative

> Maharah Human Resources Company · Saudi Arabia (Remote) · Full-time · Posted 2026-06-04

**Workplace:** remote

**Department:** General Department for Marketing and Customer Experience

## Description

**Job Summary:**  
Maharah Human Resources Company is seeking a dedicated Call Center Representative to provide outstanding customer support via inbound and outbound calls. The ideal candidate will handle customer inquiries, resolve issues, and ensure a positive customer experience.

**Key Responsibilities:**

-   Answer incoming calls and respond to customer questions and requests promptly and professionally.
-   Provide accurate information regarding products, services, and policies.
-   Assist customers in resolving issues or direct them to the appropriate department.
-   Document customer interactions and maintain updated records using the CRM system.
-   Follow up with customers to ensure their issues are resolved and ensure customer satisfaction.
-   Meet performance targets and service level agreements.

## Requirements

-   High school , diploma or equivalent qualification.
-   Previous experience in call center or customer service roles preferred.
-   Excellent communication and listening skills.
-   Ability to remain calm and professional in challenging situations.
-   Basic computer skills and familiarity with CRM software.
-   Strong problem-solving skills and attention to detail.
-   Ability to work effectively in a team environment.

## Benefits

• Stimulating work environment

• Competitive salary + incentives

• Career development opportunities

## Apply

[Apply at Maharah Human Resources Company](https://apply.workable.com/maharahjobs/j/19C9654BCB/apply)

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