# WFH Business Development Team Lead - #35192

> Manila Recruitment · Philippines (Remote) · Contract · Posted 2026-07-15

**Workplace:** remote

**Department:** IT - Ian G

## Description

-   Lead, coach, mentor, and manage a team of BDRs/cold callers.
-   Monitor daily activity levels, including calls, emails, and other outbound prospecting efforts.
-   Ensure BDRs consistently follow approved sales processes, scripts, and best practices.
-   Track team performance against key metrics such as calls made, conversations held, appointments booked, and conversion rates.
-   Conduct regular call monitoring, quality reviews, and coaching sessions.
-   Motivate the team to achieve individual and team targets.
-   Identify performance gaps and implement performance improvement plans where necessary.
-   Assist with the recruitment, onboarding, and training of new BDRs.
-   Prepare regular reports on team performance and provide recommendations for improvement.
-   Collaborate with management to optimize outreach strategies and operational processes.

## Requirements

-   Minimum of 5 years of experience in outbound sales, business development, lead generation, or a call center environment.
-   At least 3 years of experience leading or supervising a team.
-   Proven track record of achieving appointment-setting or sales targets.
-   Strong coaching, leadership, and people management skills.
-   Excellent verbal and written English communication skills.
-   Strong organizational skills with the ability to monitor multiple performance metrics.
-   Proficient in CRM systems and Microsoft Office or Google Workspace.

Advantageous Experience/Skills:

-   Experience in the travel industry is an advantage but not required.

## Apply

[Apply at Manila Recruitment](https://apply.workable.com/manilarecruitment/j/252EB32DBA/apply)

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