# Senior AI and MSP Specialist (Remote) - #35337

> Manila Recruitment · Philippines (Remote) · Full-time · Posted 2026-10-20

**Workplace:** remote

**Department:** IT - Larlyn M

## Description

**Duties and Responsibilities:**

-   Build a client Copilot agent from scratch
-   Secure it correctly
-   Connect it to business systems
-   Troubleshoot issues independently
-   Train client staff
-   Deliver AI governance workshops
-   Become Elevate's AI practice lead

## Requirements

**Must-have Skills/Qualifications:**

-   10+ years of experience in IT or technical roles, with broad technical knowledge and strong troubleshooting skills
-   3–5+ years of hands-on experience in AI, automation, or related technologies, with practical experience using AI tools and implementing automation solutions
-   Open-minded and adaptable, with the ability to wear multiple hats, including assisting the helpdesk team and handling support tickets when required
-   Strong experience with Microsoft 365 administration, including the M365 Admin Center.
-   Hands-on experience with Microsoft Copilot and Copilot Studio, including building, deploying, managing, and troubleshooting Copilot agents, as well as resolving issues with other AI tools such as Claude and ChatGPT
-   Strong understanding of AI security and data leakage risks
-   Experience with Microsoft Purview, DLP and sensitivity labels
-   Strong experience with SharePoint, SharePoint security
-   Strong SharePoint, Teams, OneDrive and Entra ID knowledge
-   Able to connect agents to business systems using APIs and Power Automate
-   Run client workshops, training sessions and AI readiness assessments
-   Create professional documentation, governance policies and best practices
-   Excellent English communication skills, with the ability to understand client requirements, explain technical solutions clearly, and work effectively with clients and internal teams.

**Advantageous Skills/Experience:**

-   Bachelor of Computer Science, Information Technology graduates or comparable experience
-   MSP experience
-   PowerShell and Python
-   Microsoft Graph API
-   RAG / knowledge-base solutions
-   MCP (Model Context Protocol)
-   Security certifications

## Apply

[Apply at Manila Recruitment](https://apply.workable.com/manilarecruitment/j/B8F1538F1E/apply)

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