# Exclusive Services Agent - Mar-Bella Collection | Season 2026

> MarBella Collection · Corfu, Greece · Full-time · Posted 2026-11-09

**Workplace:** on_site

**Department:** Mar-Bella Collection - Operation

## Description

Mar-Bella Collection is a hospitality group of five award-winning five-star luxury hotels, each set in a distinctive destination across Greece and united by a shared commitment to exceptional hospitality. The Collection includes MarBella, Nido – an adults-only member of Small Luxury Hotels of the World – and Avali in Corfu, Elix in Karavostasi, Thesprotia, and Cayo Exclusive Resort & Spa in Elounda, Crete, the newest addition to Mar-Bella Collection.

**Ready to find your place and grow with us?**

For Season 2027, we are looking for an Exclusive Services Agent to join our team at Mar-Bella Collection.

## The Role

You will help guests plan and book transfers, excursions, cruises and other travel experiences that match their interests. Combining personalised service with a commercial mindset, you will coordinate each request from enquiry to completion, working closely with hotel teams and approved external partners.

## A Day in the Job

•    Listening to guests’ preferences and recommending hotel services and local experiences suited to their needs.

•    Communicating with guests in writing, by email and messaging, to offer tailor-made services, proposed programmes with prices, and personalised suggestions.

•    Presenting and selling transfers, excursions, cruises and other travel services, clearly explaining prices, availability and booking terms.

•    Coordinating bookings with transport providers, tour operators and other approved partners.

•    Confirming reservations, timings, pick-up points and special requirements, keeping guests and partners informed of any changes.

•    Working with Front Office, Reservations and Guest Relations to coordinate arrangements and provide consistent service.

•    Keeping up to date with hotel facilities, services, local attractions and available experiences.

•    Handling enquiries and complaints professionally, following up on requests and escalating issues when needed.

•    Maintaining accurate guest profiles and booking records in the relevant systems, treating guest information with discretion.

•    Recording service sales and charges, maintaining supporting documentation and preparing reports according to company procedures.

## Requirements

## Is This You?

## Essential qualifications

•    Previous experience in Exclusive Services, Concierge, Guest Relations, Reservations or travel sales.

•    Excellent written and spoken English.

•    Strong communication skills and confidence in recommending and selling services.

•    Excellent interpersonal skills and a polished, confident manner in face-to-face interactions with guests.

•    Good organisational skills, attention to detail and the ability to manage several requests at once.

•    Good computer skills, including MS Office, and confidence in learning digital booking tools.

•    A professional, guest-focused approach, with sound judgement, discretion and a collaborative attitude.

•    Flexibility to work shifts, weekends and public holidays according to operational needs.

## Additional qualifications – a plus

•    A degree or diploma in Hospitality, Tourism or a related field.

•    Experience in a luxury hotel or travel agency and knowledge of the local destination.

•    Familiarity with a Property Management System (PMS), CRM or travel booking software.

•    Knowledge of additional languages.

## Benefits

## What We Offer You

•    A competitive remuneration package, with the salary range communicated before the first interview.

•    Staff accommodation, where required, and daily meals.

•    Work uniform and cleaning service.

•    Ongoing training and opportunities to develop your guest service and sales skills.

•    Career development and internal progression opportunities within Mar-Bella Collection.

•    A professional, supportive and team-oriented working environment.

At Mar-Bella Collection, we believe that exceptional hospitality starts with people who feel valued, supported and empowered to grow.

**BELONG. Be Yourself, Grow Together.**

Ready to grow with us? Apply now through our careers page at [www.marbella.gr/career](https://www.marbella.gr/career) or send your CV to hr@marbella.gr, stating the role and property.

## Apply

[Apply at MarBella Collection](https://apply.workable.com/marbella-collection/j/6E22329F5E/apply)

---
Powered by [Workable](https://www.workable.com)