# Senior eFX Operations Analyst - Retail FX/CFD

> MarketsVox · Dubai, United Arab Emirates (Hybrid) · Full-time · Posted 2026-06-29

**Workplace:** hybrid

**Department:** Trading

## Description

### About MarketsVox

MarketsVox is a fast-growing retail CFD and FX broker built for the modern trader. We offer a sharp product, competitive pricing, and a lean structure that empowers great people to move fast and make a real impact. As we scale our trading infrastructure and expand our client base globally, we're looking for a technically exceptional eFX Operations professional to join the team.

### The Opportunity

This is a high-ownership, technically demanding role at the heart of our trading operations. As Senior eFX Operations Analyst, you'll be the go-to expert for our core electronic trading infrastructure — spanning PrimeXM xCore, Centroid 360 bridge, and MetaTrader (MT4/MT5). You'll keep our platforms running at peak performance, lead integration projects, and work closely with senior leadership to drive continuous improvement across our systems.

If you thrive in a fast-paced brokerage environment, love solving complex technical challenges, and want direct visibility with C-suite — this is the role for you.

### What You'll Own

**Bridge Connectivity**

-   Configure and manage connectors, dealer links, liquidity provider relationships, and client accounts
-   Create and maintain FIX session accounts, ensuring reliable connectivity and stable data flow
-   Produce weekly and monthly performance reports, delivering actionable insights to stakeholders

**MetaTrader (MT4/MT5) Administration**

-   Configure group settings, automation features, and symbol parameters across MT4 and MT5
-   Administer MetaTrader server infrastructure, ensuring high availability and optimal performance
-   Implement and monitor cluster settings; coordinate hardware upgrades to meet evolving capacity requirements

**Trading Operations & Support**

-   Manage trading holiday calendars across all platforms and markets
-   Serve as a senior escalation point for trade support queries from clients and internal teams
-   Monitor live trading environments, identifying and resolving latency issues or execution anomalies in real time

**Third-Party Integrations**

-   Lead the installation, configuration, and monitoring of third-party plugins across trading platforms
-   Evaluate new technologies and vendor solutions, providing recommendations aligned with business goals

**Collaboration & Continuous Improvement**

-   Partner with technology, compliance, and front-office teams to drive efficiencies and implement new capabilities
-   Own cross-departmental projects from initiation to delivery, keeping stakeholders informed at every stage
-   Maintain thorough, up-to-date documentation across all systems and processes
-   Identify process gaps and design scalable improvements that strengthen operational performance

### Why This Role Stands Out

-   Direct access to the CEO and senior leadership — your work is seen and valued
-   Genuine ownership of critical infrastructure, not a support role
-   Clear pathway to team leadership as the business scales
-   Fast-paced, innovative environment where your ideas can actually change how we operate

## Requirements

### Who You Are

-   Extensive hands-on experience with bridges including Centroid and **PrimeXM xCore** — connector setup, FIX account management, and reporting
-   Proven expertise in **MetaTrader MT4/MT5** server administration, including group configuration, symbol management, and cluster setup
-   Solid grounding in **FIX protocol** and electronic trading connectivity
-   Strong background in server management, hardware optimisation, and infrastructure monitoring
-   Deep understanding of **CFD brokerage operations** and retail FX/electronic trading environments
-   Detail-oriented and highly organised, with the ability to manage multiple workstreams simultaneously
-   Self-directed and comfortable working independently in a remote-first environment
-   Excellent communicator in English, written and verbal
-   Naturally curious — you keep up with industry developments and bring new ideas to the table

## Benefits

### Perks & Benefits

-   Competitive salary package, benchmarked to reflect your expertise
-   25 days annual leave + paid sick leave
-   Funded professional development — training programmes, industry certifications, and soft skills
-   Regular team-building events and a genuinely close-knit company culture
-   Opportunity to build and lead your own team as the business grows

## Apply

[Apply at MarketsVox](https://apply.workable.com/marketsvox/j/A914CC7240/apply)

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