# Automotive Service Advisor

> Martin Automotive Group · Cleveland Heights, United States · Full-time · Posted 2026-06-26

**Salary:** USD 55,000–110,000

**Workplace:** on_site

**Department:** TCH Service

## Description

**Martin Automotive Group** is searching for a **Service Advisor** to join our team at our **Toyota Cleveland Heights** location! We believe our continued success and future growth is attributed to our employees.

**Responsibilities:**

-   Greet customers promptly
-   Obtain customer and vehicle information
-   Clearly report all vehicle symptoms as described by the customer
-   Determine and recommend needed maintenance base on age, mileage and history of vehicle
-   Prepare a complete and accurate estimate of cost for labor and parts
-   Establish follow up time
-   Monitor the progress of each vehicle throughout the day, and updating customers frequently
-   Verify that the final invoice reconciles with the work performed on the repair order
-   Explain all completed work and charges to customers

## Requirements

-   2-3 years experience in a dealership environment
-   Dealertrack & Xtime experience preferred but not required
-   Must have high school diploma or GED
-   Proven record of achieving exceptional Customer Satisfaction
-   Above average energy level
-   A desire for a long term career with a growing organization
-   Personal and professional integrity

## Benefits

-   Top Pay for Experienced Advisor
-   Growth Potential
-   Medical, Dental, Vision, Life Insurance
-   401k
-   Paid Holidays
-   Weekly Paychecks

Service Advisor, Advisor, Service Writer, Customer Service, EEO

#R5

## Apply

[Apply at Martin Automotive Group](https://apply.workable.com/martin-automotive-group/j/D1ABE39446/apply)

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