# BDC Agent

> Martin Management Group · Philippines (Remote) · Full-time · Posted 2026-07-09

**Workplace:** remote

**Department:** BDC

## Description

**Martin Management Group** is seeking a **Business Development Agent** to join our team!

**Responsibilities:**

-   Deliver inquiries/messages intended for other sales personnel and departments promptly

-   Provide truly exceptional customer service in a fast-paced work environment at a high-volume dealership.
-   Answers incoming calls promptly and professionally
-   Answer incoming calls in a friendly manner utilizing a multi-line phone operator system
-   Identify customer needs, clarify information, direct to the appropriate department
-   Identify and escalate customer service issues to supervisors
-   Follow scripts and procedures to ensure the highest level of customer service

## Requirements

-   One year of customer service experience
-   Enthusiastic and Positive Attitude
-   Good verbal and written communication skills
-   Self-motivation

-   Positive attitude
-   Proficiency with computers
-   Must be able to multi-task
-   Must be a solution-oriented problem solver
-   Customer Satisfaction focused
-   Enthusiastic and positive attitude
-   Speed and efficiency

-   Ability to type >50 words per minute at a minimum
-   Good interpersonal skills and ability to work successfully in a team environment
-   Amenable to work US Central Timezone.

_**Martin Management Group is an Equal Opportunity Employer**_

#R2

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## Apply

[Apply at Martin Management Group](https://apply.workable.com/martin-management-group/j/D5C5C381EE/apply)

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