# Project Coordinator

> Matar Al Baqmi Holding Company · Dammam, Saudi Arabia · Full-time · Posted 2025-12-17

**Workplace:** on_site

**Department:** HO

## Description

**Project Coordinator:**  

The Project Coordinator will be responsible for managing and coordinating a variety of Medium volume, multi-product transaction flow for a large US-based client using their proprietary tool or platform. The role involves daily interaction with the client, continuous coordination with internal cross-functional teams, tracking progress, resolving issues, and ensuring accurate and timely updates on the client’s platform.

**Overseeing the development and implementation of engineering projects involves several key responsibilities:** 

Client Coordination 

-   Act as the single point of contact for the US client for all project-related activities. 

-   Coordinate daily with the client through calls, emails, and online platforms across US time zones. 

-   Understand and comply with client processes, SLAs, compliance requirements, and reporting standards. 

-   Provide daily status updates on transaction volumes, progress, risks, and exceptions via the client’s proprietary platform. 

Platform & Transaction Management 

-   Monitor and manage large volumes of transactions across multiple products and product types. 

-   Ensure accurate data entry, validation, and real-time updates on the client’s platform. 

-   Track transaction lifecycle from initiation to closure, ensuring zero or minimal errors. 

-   Identify bottlenecks, exceptions, and system issues and escalate them proactively. 

Internal Cross-Functional Coordination 

-   Coordinate with internal teams including Operations, IT, Finance, Compliance, Quality, and Customer Support. 

-   Assign tasks, follow up on deliverables, and ensure adherence to timelines and SLAs. 
-   Conduct daily/weekly internal review meetings to assess performance and resolve issues. 
-   Align internal workflows with client requirements and platform changes. 

Tracking, Reporting & Governance 

-   Maintain detailed trackers, dashboards, and MIS for daily transaction flow. 

-   Prepare daily, weekly, and monthly reports on volumes, turnaround time, quality, and backlog. 

-   Ensure all project documentation, SOPs, and process updates are maintained and shared. 

-   Support audits, reviews, and client governance meetings with accurate data and insights.

Risk & Issue Management 

-   Identify operational, system, and delivery risks at an early stage. 

-   Drive root cause analysis and implement corrective and preventive actions. 

-   Ensure business continuity during peak volumes or system changes. 

Continuous Improvement 

-   Suggest and implement process improvements to improve efficiency, accuracy, and turnaround time. 

-   Support automation and platform enhancement initiatives in coordination with IT and the client. 

-   Train internal teams on client tools, platforms, and updated processes

## Requirements

**Minimum Qualifications and Knowledge** 

-   Bachelor’s degree in business, Engineering. 

PMP / Prince2 / Agile certification (preferred but not mandatory) 

**Minimum Experience (no. of years)** 

Min 5/8 years in project and Business Transition management 

**Job-specific Skills and Competencies** 

Hands-on work experience on MS Project & PMP certified preferably. 

-   Strong project management and coordination skills 

-   Experience managing Med-vol transactions, multiple product lines 

-   Excellent stakeholder management, especially with US-based clients 

-   Strong analytical, tracking, and reporting skills 

-   Ability to manage multiple priorities under tight deadlines 

-   Excellent written and verbal communication skills 

-   High attention to detail and problem-solving mindset 

-   Excellent communication, report writing, and analytical skills. Fluency in English mandatory

## Apply

[Apply at Matar Al Baqmi Holding Company](https://apply.workable.com/matar-al-baqmi/j/BEDCB206A4/apply)

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