# Executive Administrative Assistant

> Mental Health Association - Western MA · Chicopee, United States · Full-time · Posted 2026-06-29

**Workplace:** on_site

**Department:** Administration

## Description

The Executive Administrative Assistant provides high-level administrative and operational support to the President & CEO and Chief Operating Officer. This role serves as a strategic partner to executive leadership ensuring alignment of priorities, coordination across the leadership team, and effective agency-wide communication.

### _**Schedule: full-time, 40 hours per week, Mon - Fri 9am - 5pm**_

### _**Pay Range: $22 - $24 per hour**_

**Key Responsibilities**

**Executive & Leadership Support**

-   Manage complex calendars for the CEO and COO
-   Coordinate leadership meetings and priorities
-   Prepare reports, presentations, and correspondence
-   Coordinate travel, expenses, and logistics

**Leadership Team Coordination**

-   Attend Senior Leadership meetings and record minutes. Follow up with members of the Senior Leadership team to obtain signatures when necessary
-   Track key initiatives and action items
-   Facilitate cross-functional communication across divisions and departments
-   Work with leadership on special projects

**Agency Wide Communication**

-   Manage communication flow from leadership to staff
-   Draft organizational updates and announcements
-   Ensure consistent messaging across the agency

**Board and Governance Support**

-   Serve as liaison to the Board of Directors
-   Prepare agendas, materials and minutes
-   Coordinate Board and committee meetings

**Project & Administrative Management**

-   Track executive and agency-wide projects
-   Maintain confidential records
-   Support events and leadership initiatives
-   Run regular reports for analysis purposes
-   Compose letters, reports, RFRs, and other materials to produce finished work ready for distribution within prescribed deadlines
-   Assist Director of Operations with the maintenance of copiers/printers by ordering toner, scheduling maintenance calls and troubleshooting machine errors when possible  

**Miscellaneous**

-   Engage in continuous learning and development. Attend various workshops and training designed to enhance skills in areas such as supervision and computer competency.
-   Perform various other administrative duties. Act as backup receptionist when needed. Respond to inquiries from employees, outside agencies, and clients.
-   Maintain a safe workplace environment by identifying and addressing any safety hazards/issues, reporting all employee accidents to Human Resources and consumer accidents to supervisors, and following established MHA safety policies and procedures.
-   Perform other similar or related duties as directed

## Requirements

-   Three years of administrative experience required
-   Bachelor’s degree preferred
-   Strong verbal and written communication skills
-   Must possess and demonstrate excellent computer skills and be capable of working independently in Microsoft 365
-   Demonstrated ability to take initiative and exercise independent judgment
-   Ability to research and evaluate data and develop sound conclusions and recommendations
-   Visual acuity to written and computer screen data, attention to detail and manual coordination and dexterity in the operation of office equipment
-   Ability to work well with all levels of internal management and staff as well as outside clients and vendors
-   Must possess qualities such as professionalism, decorum, ability to maintain confidentiality and use discretion

## Benefits

-   Health Care Plan (Medical, Dental & Vision)
-   Retirement Plan (403B, IRA)
-   Paid Time Off (Vacation, Sick & Public Holidays)
-   Family Leave (Maternity, Paternity)
-   Long Term Disability

## Apply

[Apply at Mental Health Association - Western MA](https://apply.workable.com/mental-health-association-western-ma/j/2FEF81DBF5/apply)

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