# Italian-Speaking Transportation Customer Experts - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is looking for dedicated Italian-Speaking Transportation Customer Experts to join our team in Greece. The ideal candidates will provide outstanding customer support to Italian-speaking clients in the transportation sector, ensuring seamless communication and efficient problem-solving. This role offers a fantastic chance to develop your career within an international and supportive work environment.

  

### Key Responsibilities

-   Provide timely and professional customer service to Italian-speaking clients regarding transportation services and inquiries.
-   Handle booking processes, scheduling, and resolving customer issues via phone, email, and other channels.
-   Accurately document customer interactions and maintain records in CRM systems.
-   Collaborate effectively with internal teams to ensure smooth transportation operations.
-   Stay informed on transportation policies, products, and procedures to assist customers effectively.
-   Proactively identify improvements to enhance customer experience and service efficiency.

## Requirements

-   Fluency in Italian (both spoken and written) is required; English proficiency is advantageous.
-   Prior experience in customer service roles, preferably within transportation or logistics sectors.
-   Strong communication and interpersonal skills with a customer-centric mindset.
-   Capacity to multitask and resolve issues efficiently in a fast-paced environment.
-   Familiarity with CRM software and transportation systems is beneficial.
-   Detail-oriented, proactive, and motivated to deliver excellent service.
-   Willingness to work and live in Greece, embracing a multicultural workplace.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/01DEB32E5B/apply)

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