# Croatian-Speaking Customer Experts for an Electronics Leader - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-26

**Salary:** EUR 17,000–20,000

**Workplace:** remote

**Department:** Croatian

## Description

Mercier Consultancy MD is actively seeking Croatian-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this position, you will provide outstanding customer service and technical support to Croatian-speaking clients, ensuring a smooth and satisfactory customer experience.

  

### Key Responsibilities

-   Deliver responsive and professional customer support to Croatian-speaking customers via phone, email, and chat.
-   Assist with product inquiries, technical troubleshooting, and after-sales support related to electronic devices.
-   Maintain accurate and up-to-date records of customer interactions using CRM systems.
-   Collaborate with technical and product teams to resolve complex customer issues effectively.
-   Stay informed about product updates, new technologies, and company policies to provide precise information.
-   Contribute ideas and feedback to improve customer service quality and processes.

## Requirements

-   Fluency in Croatian (spoken and written) is mandatory; proficiency in English is advantageous.
-   Experience in customer service or technical support, preferably in the electronics sector.
-   Strong communication and problem-solving skills with a customer-first attitude.
-   Ability to work efficiently in a fast-paced, team-oriented environment.
-   Familiarity with CRM software and digital support tools.
-   Willingness to relocate to Greece and work onsite.
-   Passion for technology and commitment to excellent customer service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/11A41D83D2/apply)

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