# Italian-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian-Speaking FinTech Customer Experts to join our team based in Greece. This role involves providing exceptional customer support to Italian-speaking clients within the financial technology sector. Paid relocation to Greece is offered for successful candidates.

  

### Key Responsibilities

-   Deliver excellent customer service and assistance to Italian-speaking FinTech customers through phone, email, and chat platforms.
-   Handle inquiries related to financial products, transactions, account management, and technical issues.
-   Maintain detailed and accurate records of customer interactions using CRM systems.
-   Work collaboratively with internal teams to resolve customer concerns efficiently and improve overall service quality.
-   Stay updated with developments in FinTech products, industry trends, and relevant regulations.
-   Provide insightful feedback to enhance customer experience and operational workflows.

## Requirements

-   Fluency in Italian (spoken and written) is mandatory; proficiency in English is strongly preferred.
-   Experience in customer service roles, preferably in the FinTech or financial services sectors.
-   Strong communication skills, problem-solving ability, and a customer-oriented approach.
-   Ability to operate effectively in a fast-paced, multi-tasking environment.
-   Competency with CRM applications and digital support tools.
-   Willingness to relocate to Greece with paid relocation support provided.
-   High attention to detail, professionalism, and adaptability.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/23109882B7/apply)

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