# German-Speaking Customer Experts for an Electronics Leader - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-04

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** German

## Description

Mercier Consultancy MD is currently seeking skilled German-Speaking Customer Experts to support a leading electronics company in Greece. In this role, you will provide comprehensive customer assistance to German-speaking clients, ensuring excellent support related to electronic products, services, and technical inquiries.

  

### Key Responsibilities

-   Offer professional customer support to German-speaking customers via phone, email, and chat regarding electronic products and services.
-   Assist customers in troubleshooting technical issues, providing product information, and resolving service-related inquiries efficiently.
-   Maintain detailed and accurate records of all customer interactions using CRM systems.
-   Collaborate with internal technical and sales teams to resolve complex customer concerns promptly.
-   Stay up to date with new product developments, company policies, and industry trends to provide accurate guidance.
-   Provide insights and feedback to improve the overall customer experience and service quality.

## Requirements

-   Fluency in German (spoken and written) is required; proficiency in English is a plus.
-   Previous experience in customer service or technical support, preferably within the electronics industry.
-   Strong communication, problem-solving abilities, and a customer-focused attitude.
-   Ability to multitask and remain efficient in a dynamic, fast-paced environment.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and dedication to continuous learning.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/2356E2E148/apply)

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