# Croatian Speaking Customer Support For Booking.com - Paid Relocation To Athens

> Mercier Consultancy Group · Croatia (Remote) · Full-time · Posted 2026-06-08

**Salary:** EUR 14,000–16,000

**Workplace:** remote

**Department:** Croatian

## Description

We are excited to offer a unique opportunity for Croatian Speaking Customer Support Representatives to work for Booking.com with a paid relocation package to Athens, Greece. This role is perfect for individuals who are fluent in Croatian and passionate about providing excellent customer service within the travel and hospitality industry.

### Key Responsibilities

-   Provide outstanding customer support to Croatian-speaking customers using Booking.com’s platform via phone, email, and chat.
-   Assist clients with booking inquiries, modifications, cancellations, and other service-related questions.
-   Resolve customer complaints and issues efficiently to maintain high customer satisfaction.
-   Maintain accurate records of customer interactions in the CRM system.
-   Collaborate with internal teams to ensure seamless customer experience.
-   Stay informed about Booking.com’s products, services, and policies to provide accurate assistance.

## Requirements

-   Fluency in Croatian (both written and spoken) is essential; knowledge of English is a plus.
-   Experience in customer service, preferably in the travel or hospitality sector, is advantageous.
-   Excellent communication and interpersonal skills.
-   Strong problem-solving skills with a customer-oriented approach.
-   Familiarity with CRM software and customer support tools is beneficial.
-   Willingness to relocate to Athens, Greece with the support of paid relocation.
-   Ability to work efficiently both independently and as part of a team.

## Benefits

-   Competitive Monthly Salary

-   Relocation Package
-   Airport Pick-Up

-   Fully Paid Training

-   Health Insurance
-   Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece

-   And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/268273DDC4/apply)

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