# Hungarian Speaking Customer Solutions Agent - Work In Sofia - Paid Relocation

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-05-20

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Hungarian

## Description

Mercier Consultancy MD is seeking a Hungarian Speaking Customer Solutions Agent to join our team in Sofia, Bulgaria, offering paid relocation support. This role presents a great opportunity for Hungarian speakers to develop a career in customer service within an international and multicultural environment.

  

### Key Responsibilities

-   Provide high-quality customer support and solutions to Hungarian-speaking clients via phone, email, and chat.
-   Efficiently resolve customer inquiries and ensure a positive customer experience.
-   Maintain thorough and accurate records of customer interactions using CRM software.
-   Collaborate proactively with internal teams to address complex customer issues and provide effective solutions.
-   Stay informed of company products, services, and policies to offer accurate information.
-   Contribute to continuous improvement efforts to enhance customer satisfaction and service efficiency.

## Requirements

-   Fluency in Hungarian (both written and spoken) is mandatory; proficiency in English is advantageous.
-   Previous experience in customer service or related roles is a plus.
-   Strong communication and interpersonal skills.
-   Problem-solving focused with a customer-centric approach.
-   Ability to thrive in a team-oriented and fast-paced environment.
-   Willingness to relocate to Sofia with paid relocation assistance.
-   Adaptability and openness to working in a multicultural workplace.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  Relocation Package
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/3840908786/apply)

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