# Swedish Speaking Support Specialist - Work In Sofia - Paid Relocation

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-06-06

**Salary:** EUR 18,000–24,000

**Workplace:** remote

**Department:** Swedish

## Description

Mercier Consultancy MD is seeking a Swedish Speaking Support Specialist to join our expanding team in Sofia, Bulgaria! This position offers paid relocation assistance, providing you with a unique opportunity to grow your career while embracing a new cultural experience. You will play a crucial role in delivering outstanding support to Swedish-speaking clients, ensuring their inquiries are resolved effectively and professionally.

  

### Your Role

As a Swedish Speaking Support Specialist, you will be responsible for providing high-quality customer service through various communication channels. Your linguistic skills and customer-centric attitude will help maintain strong relationships and enhance customer satisfaction.

  

### Key Responsibilities

-   Respond promptly to customer inquiries in Swedish via phone, email, and chat.
-   Assist customers with product information, troubleshooting, and issue resolution.
-   Maintain accurate and thorough records of customer interactions.
-   Collaborate with internal teams to resolve complex cases efficiently.
-   Stay current with company products, policies, and support procedures.
-   Participate in continuous training and contribute to process improvements.

## Requirements

-   Fluency in Swedish (both spoken and written) is mandatory; proficiency in English is a plus.
-   Previous experience in customer support or related roles is preferred.
-   Strong communication, problem-solving, and interpersonal skills.
-   Ability to manage multiple priorities in a fast-paced environment.
-   Familiarity with CRM software and customer service tools.
-   Positive, proactive mindset and a strong team player.
-   Willingness to relocate to Sofia with paid relocation support.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  1500 Euro Signing Bonus
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/3F887D68F5/apply)

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