# Italian-Speaking Customer Experts for an Electronics Company - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-04

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is looking for skilled Italian-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide outstanding customer service to Italian-speaking clients by assisting them with product inquiries, technical support, and after-sales services.

  

### Key Responsibilities

-   Assist Italian-speaking customers via phone, email, and chat with inquiries related to electronic products and services.
-   Provide technical support and troubleshooting guidance to ensure customer satisfaction.
-   Maintain accurate records of customer interactions using CRM systems.
-   Collaborate with product and technical teams to resolve complex customer issues.
-   Stay updated on product developments, company policies, and industry trends.
-   Contribute ideas to improve customer support processes and service quality.

## Requirements

-   Fluency in Italian (spoken and written) is essential; proficiency in English is advantageous.
-   Previous experience in customer service or technical support, preferably in the electronics sector.
-   Strong communication skills and a customer-centric mindset.
-   Ability to manage multiple tasks effectively in a fast-paced environment.
-   Familiarity with CRM software and digital support tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and problem-solving abilities.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/411BDE60F3/apply)

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