# French Speaking Customer Support Jobs - Paid Relocation To Sofia

> Mercier Consultancy Group · Ireland (Remote) · Full-time · Posted 2026-05-21

**Salary:** EUR 14,000–16,000

**Workplace:** remote

**Department:** French

## Description

Mercier Consultancy is excited to offer French Speaking Customer Support positions with paid relocation to Sofia. If you are fluent in French and seeking a rewarding customer service career abroad, this opportunity is perfect for you. Join our dynamic team and enjoy the benefits of working in a vibrant city while delivering exceptional support to our French-speaking customers.

### Key Responsibilities

-   Provide high-quality customer support in French across phone, email, and chat channels.
-   Assist customers with inquiries regarding products, services, and orders, ensuring clarity and accuracy.
-   Resolve complaints efficiently to maintain a positive customer experience.
-   Document all customer interactions and follow up as necessary.
-   Collaborate with internal teams to improve processes and customer satisfaction.
-   Stay updated on product information and company policies.

## Requirements

-   Fluent in French (written and spoken); English proficiency is an advantage.
-   Previous experience in customer service or support roles is preferred.
-   Strong communication and interpersonal skills.
-   Ability to adapt to a new environment and work effectively as part of a team.
-   Willingness to relocate to Sofia with paid relocation support.
-   Excellent organizational skills and attention to detail.
-   Familiarity with customer support tools is a plus.

## Benefits

1.  Competitive Monthly Salary
2.  Relocation Package
3.  Fully Paid Training
4.  Health Insurance
5.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/56A3E6A9BA/apply)

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