# Greek Speaking Customer Service Agent - Work In Bulgaria - Paid Relocation

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-06-12

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Greek

## Description

Mercier Consultancy MD is excited to offer a position for a Greek Speaking Customer Service Agent to work in Bulgaria with the benefit of paid relocation. Join our dynamic team and provide outstanding support to Greek-speaking customers, ensuring their needs and inquiries are addressed promptly and efficiently.

  

### Responsibilities

-   Handle customer inquiries and provide support in Greek through phone, email, and chat.
-   Offer accurate information on products, services, and customer accounts.
-   Resolve customer complaints and issues with professionalism and empathy.
-   Maintain detailed records of customer interactions within the CRM system.
-   Work collaboratively with internal teams to improve service quality and customer satisfaction.
-   Stay informed about company updates, products, and industry trends to provide accurate assistance.

## Requirements

-   Fluency in Greek (written and spoken) is essential; English proficiency is a plus.
-   Previous customer service experience is preferred.
-   Strong communication and problem-solving skills.
-   Ability to manage challenging situations calmly and efficiently.
-   Proficiency in CRM systems and standard office software.
-   Motivated and able to work independently and within a team.
-   Willingness to relocate to Bulgaria, with relocation costs covered by the company.

## Benefits

1.  Competitive Monthly Salary
2.  Monthly Performance Bonus
3.  1500 Euro Signing Bonus
4.  Relocation Package
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/5D7A217E83/apply)

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