# Spanish-Speaking Customer Experts for a Japanese Multinational - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-11

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Spanish

## Description

Mercier Consultancy MD is seeking dedicated Spanish-Speaking Customer Experts to join our team supporting a reputable Japanese multinational company in Greece. In this role, you will provide exceptional customer service to Spanish-speaking clients, addressing their inquiries and ensuring a seamless communication experience.

  

### Key Responsibilities

-   Deliver professional customer support to Spanish-speaking customers via phone, email, and chat.
-   Assist customers with product information, order processing, technical support, and issue resolution efficiently.
-   Maintain accurate records of customer interactions using CRM systems.
-   Collaborate with various internal teams to ensure timely resolution of customer inquiries.
-   Keep up-to-date with company products, services, and policies to provide accurate assistance.
-   Provide feedback to improve customer service procedures and customer satisfaction.

## Requirements

-   Fluency in Spanish (spoken and written) is mandatory; proficiency in English is an advantage.
-   Previous experience in customer service, preferably in multinational or similar industry settings.
-   Excellent communication, problem-solving skills, and a customer-oriented mindset.
-   Ability to thrive in a fast-paced, multicultural working environment.
-   Familiarity with CRM software and digital communication platforms.
-   Willingness to relocate and work in Greece.
-   Strong organizational skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/5E967BFB00/apply)

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