# French-Speaking Customer Experts for an Electronics Leader - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-08

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** French

## Description

Mercier Consultancy MD is looking for dynamic French-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. In this role, you will provide exceptional customer service to French-speaking customers, assisting them with product inquiries, technical support, and after-sales service to ensure complete satisfaction.

  

### Key Responsibilities

-   Provide professional and efficient customer support to French-speaking clients via phone, email, and chat regarding electronics products and services.
-   Assist customers with technical troubleshooting, product information, warranty claims, and service requests.
-   Maintain accurate records of customer interactions using CRM systems.
-   Collaborate with internal teams to resolve customer issues effectively and promptly.
-   Stay updated on product developments, company policies, and industry trends to deliver accurate information.
-   Contribute to the improvement of customer service processes and overall customer experience.

## Requirements

-   Fluency in French (spoken and written) is required; good command of English is an advantage.
-   Experience in customer service or technical support, preferably in the electronics sector.
-   Strong communication, problem-solving skills, and a customer-oriented attitude.
-   Ability to multitask and work efficiently in a fast-paced environment.
-   Familiarity with CRM software and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and commitment to delivering excellent customer experiences.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/743324D4FA/apply)

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