# Italian-Speaking Customer Experts for an Electronics Leader - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is seeking experienced Italian-Speaking Customer Experts to join our team supporting a leading electronics company in Greece. The successful candidates will provide exemplary customer service to Italian-speaking clients, assisting with product inquiries, technical support, and after-sales service.

  

### Key Responsibilities

-   Deliver excellent customer support to Italian-speaking customers via phone, email, and chat concerning electronic products and services.
-   Provide technical assistance, troubleshooting, and product information to ensure customer satisfaction.
-   Maintain accurate records of customer interactions in the CRM system.
-   Collaborate with product and technical teams to resolve complex issues effectively.
-   Stay updated on the latest product developments, company policies, and industry trends.
-   Contribute to continuous improvement initiatives to enhance customer experience.

## Requirements

-   Fluency in Italian (spoken and written) is mandatory; proficiency in English is an advantage.
-   Experience in customer service or technical support, preferably in the electronics industry.
-   Strong communication and problem-solving skills with a customer-oriented approach.
-   Ability to manage multiple tasks efficiently in a fast-paced environment.
-   Knowledge of CRM systems and digital support tools.
-   Willingness to relocate and work in Greece.
-   Passion for technology and commitment to delivering excellent service.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/7CBAE2F42E/apply)

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