# Danish-Speaking Customer Experts for an International Airline - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-04

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Danish

## Description

Mercier Consultancy MD is seeking dedicated Danish-Speaking Customer Experts to join our team supporting a prestigious international airline in Greece. This exciting role offers the chance to provide outstanding assistance to Danish-speaking customers, ensuring smooth travel experiences and excellent service quality.

  

### Key Responsibilities

-   Respond promptly and courteously to inquiries from Danish-speaking customers regarding flight bookings, schedules, baggage policies, and other airline services via phone, email, and chat.
-   Assist customers in managing reservations, addressing travel issues, and resolving complaints effectively.
-   Maintain accurate and detailed records of customer interactions using CRM software.
-   Collaborate with internal airline departments to resolve complex issues and enhance customer satisfaction.
-   Stay informed about airline policies, promotions, and travel regulations to provide accurate information.
-   Contribute to continuous improvement initiatives to enhance customer service.

## Requirements

-   Fluency in Danish (spoken and written) is mandatory; proficiency in English is advantageous.
-   Previous experience in customer service, ideally within the airline or travel industry.
-   Excellent communication, problem-solving, and interpersonal skills.
-   Ability to work in a fast-paced, multicultural environment and manage multiple tasks efficiently.
-   Familiarity with CRM systems and customer support tools.
-   Willingness to relocate and work in Greece.
-   Strong organizational skills and attention to detail.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/7CD84DB582/apply)

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