# Czech Speaking Customer Support For Booking.com - Paid Relocation To Athens

> Mercier Consultancy Group · Czechia (Remote) · Full-time · Posted 2026-05-19

**Salary:** EUR 14,000–18,000

**Workplace:** remote

**Department:** Czech

## Description

Mercier Consultancy is excited to offer a position for a Czech Speaking Customer Support Representative for Booking.com, with a paid relocation package to Athens, Greece. This role is ideal for individuals fluent in Czech who are passionate about delivering outstanding customer service in the travel and accommodation sector.

### Key Responsibilities

-   Provide customer support to Czech-speaking clients of Booking.com via phone, email, and chat.
-   Assist customers with booking inquiries, modifications, cancellations, and resolution of any issues encountered during their experience.
-   Handle complaints professionally and efficiently to ensure high customer satisfaction.
-   Document all customer interactions accurately in the CRM system.
-   Collaborate with relevant departments to address client needs and improve service quality.
-   Stay updated on Booking.com’s policies, offerings, and industry trends to provide knowledgeable support.

## Requirements

-   Fluency in Czech (both written and spoken) is essential; proficiency in English is an advantage.
-   Excellent communication and problem-solving skills.
-   Ability to manage multiple tasks and work efficiently in a fast-paced environment.
-   Familiarity with CRM systems and booking platforms is a plus.
-   Strong customer-oriented mindset and ability to work both independently and as part of a team.
-   No experience needed, but willingness to learn! 
-   Willingness to relocate to Athens, Greece, with paid relocation support provided.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Fully paid training
-   Airport Pick-Up 
-   2 Extra Salaries Per Year
-   Health Insurance
-   Continuous Support Before and During Your Stay in Greece Provided by Residents of Greece
-   And many other benefits!

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/81701A0208/apply)

---
Powered by [Workable](https://www.workable.com)