# Entry-Level Italian Customer Care for Online Marketplace | Work & Live in Greece

> Mercier Consultancy Group · Greece (Remote) · Full-time · Posted 2026-05-26

**Salary:** EUR 14,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is excited to offer an Entry-Level Italian Customer Care position with a leading Online Marketplace company based in Greece. This role provides an excellent opportunity to kick-start your career in customer service while enjoying the beautiful lifestyle Greece has to offer. You will be part of a dynamic team that supports Italian-speaking customers, ensuring their experience with the online marketplace is seamless and positive. A fully paid relocation package is available to assist you with the move.

### Key Responsibilities

-   Provide professional customer support in Italian across multiple channels..
-   Assist customers with inquiries regarding orders, payments, returns, and other marketplace-related issues.
-   Document all customer interactions accurately in the CRM system.
-   Collaborate with internal teams to resolve customer concerns efficiently.
-   Stay informed about the company’s products, policies, and promotions.

## Requirements

-   Fluency in Italian (both spoken and written) is essential.
-   A minimum English proficiency of B2 is a requirement.
-   Strong communication and interpersonal skills.
-   Eagerness to learn and develop in a fast-paced environment.
-   Basic computer skills and ability to work with CRM software.
-   Ability to work well in a team and adapt to new challenges.
-   Willingness to relocate to Greece; a fully paid relocation package is provided.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Monthly Performance Bonus
-   2 Extra Salaries Per Year
-   Fully Paid Training
-   Health Insurance
-   And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/85763CF009/apply)

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