# German Speaking Client Solutions Consultant - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-31

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** German

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm recognized for connecting elite talent with industry-leading corporations across Europe. We specialize in identifying top-tier professionals for the dynamic Customer Support Services sector, ensuring excellence and long-term career growth for our candidates.

### Job Overview

We are currently seeking a motivated individual to join our team in a German Speaking Client Solutions Consultant position in Bulgaria. This role is perfect for those seeking German-speaking jobs within a professional environment, offering the chance to excel in Customer Support Services while enjoying a superior quality of life.

### Key Responsibilities

-   Provide high-quality support to German-speaking clients via phone, email, and chat.
-   Resolve complex inquiries efficiently to maintain high levels of customer satisfaction within the Customer Support Services industry.
-   Collaborate with cross-functional departments to ensure seamless service delivery for all clients.
-   Maintain detailed records of client interactions in the company CRM database.
-   Stay updated on product knowledge and service policies to provide accurate and reliable assistance.
-   Participate in ongoing training sessions to enhance communication skills and technical proficiency.
-   Contribute to the positive team culture that defines Mercier Consultancy Group's operations in Bulgaria.

## Requirements

-   Native or fluent German (spoken and written) is mandatory for this role.
-   Professional proficiency in English to collaborate with an international team.
-   Strong problem-solving skills and a passion for providing exceptional Customer Support Services.
-   Ability to work effectively in an on-site, fast-paced professional environment.
-   Previous experience in client-facing roles is considered an advantage for those pursuing jobs in Bulgaria.
-   Valid EU passport (mandatory) to facilitate seamless relocation.

## Benefits

### What We Offer

-   Competitive Monthly Salary
-   Fully Paid Training
-   Health Insurance
-   Fully Paid Relocation Package (flight, transfer, hotel)
-   Monthly Performance Bonus
-   €1,500 Signing Bonus (one-time)
-   Excellent career progression within the international Customer Support Services industry.
-   And Much More...

### Life in Bulgaria

Bulgaria offers an exceptional blend of rich history, vibrant modern culture, and stunning natural landscapes. By choosing one of our many German-speaking jobs, you will discover that Bulgaria is not only an affordable place to live but also a country that enjoys a sunny Mediterranean-influenced climate and a welcoming local community.

Sofia, the capital, is a bustling hub that perfectly complements our premium vacancies. Residents in Bulgaria enjoy world-class dining, a thriving nightlife, and a high standard of living. Our comprehensive relocation package ensures your transition to Bulgaria is stress-free, allowing you to focus on your new German Speaking Client Solutions Consultant position in Bulgaria immediately.

### How to Apply

If you are ready to take the next step in your career and join a top-tier firm, click Apply Now to submit your application. We look forward to reviewing your profile and welcoming you to the Mercier Consultancy Group team!

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/8EC7E20529/apply)

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