# Slovak Speaking Customer Service Agent For Booking.com - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-11

**Salary:** EUR 17,000–20,000

**Workplace:** remote

**Department:** Slovak

## Description

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Slovak Speaking Customer Service Agent to join the Booking.com team in Greece. This role involves delivering exceptional service to Slovak-speaking customers, supporting their needs related to travel bookings and accommodations on one of the world’s leading travel platforms.

  

### Responsibilities

-   Provide high-quality customer support to Slovak-speaking clients via phone, email, and chat.
-   Assist customers with booking inquiries, modifications, cancellations, and other related requests.
-   Resolve customer issues effectively, ensuring a positive and seamless travel experience.
-   Maintain accurate records of customer interactions in the CRM for quality assurance.
-   Stay updated on Booking.com services, promotions, and policies to provide accurate information.
-   Collaborate with team members to enhance overall service delivery and customer satisfaction.

## Requirements

-   Fluency in Slovak (both written and spoken); proficiency in English is a plus.
-   Previous experience in customer service or travel & hospitality industry is preferred.
-   Excellent communication and interpersonal skills with a customer-focused mindset.
-   Strong problem-solving capabilities and ability to handle challenging situations calmly.
-   Proficient with CRM systems and standard office applications.
-   Self-motivated and able to work independently in a remote working environment.
-   Enthusiasm for the travel industry and willingness to work in Greece.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/9256EB162E/apply)

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