# Italian-Speaking Customer Experts for Household Electronics - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is seeking dedicated Italian-Speaking Customer Experts to join our team supporting a leading household electronics company in Greece. The role involves providing outstanding customer support to Italian-speaking clients, assisting them with product inquiries, technical support, and after-sales service.

  

### Key Responsibilities

-   Deliver professional and courteous customer service to Italian-speaking customers via phone, email, and chat regarding household electronic products.
-   Assist customers with troubleshooting, product information, warranty claims, and usage guidance.
-   Maintain accurate documentation of customer interactions and service requests in the CRM system.
-   Coordinate with technical and product teams to resolve customer issues efficiently.
-   Stay informed about the latest product releases, updates, and company policies.
-   Provide feedback to management to improve customer service quality and customer satisfaction.

## Requirements

-   Fluency in Italian (spoken and written) is mandatory; proficiency in English is a plus.
-   Previous experience in customer service or technical support, preferably in the household electronics sector.
-   Excellent communication and interpersonal skills with a customer-focused approach.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Familiarity with CRM systems and digital communication tools.
-   Willingness to relocate and work in Greece.
-   Passion for electronics and strong problem-solving abilities.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/942557B02A/apply)

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