# Croatian-Speaking Financial Customer Agent - Work In Greece - Paid Relocation

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-26

**Salary:** EUR 17,000–20,000

**Workplace:** remote

**Department:** Croatian

## Description

Mercier Consultancy Group is looking for Croatian-Speaking Financial Customer Agents to join our expanding team in Greece. The role includes a fully paid relocation package, providing a great opportunity to enhance your career in the financial sector within an international and multicultural environment.

  

### Key Responsibilities

-   Deliver high-quality customer service to Croatian-speaking clients by addressing their inquiries about financial products and services through phone, email, and chat.
-   Resolve customer issues efficiently to ensure customer satisfaction and loyalty.
-   Accurately document customer interactions and maintain records within the CRM system.
-   Cooperate with internal teams to offer comprehensive solutions and enhance overall customer experience.
-   Stay updated on industry developments, financial products, and relevant regulations to provide accurate information to customers.

## Requirements

-   Fluency in Croatian (spoken and written) and good command of English.
-   Prior experience in customer service, preferably within the financial or banking industry.
-   Strong interpersonal and communication skills with a customer-centric approach.
-   Ability to handle sensitive information confidentially and professionally.
-   Familiarity with CRM platforms and standard office software tools.
-   Excellent organizational skills and ability to multitask effectively.
-   Willingness to relocate to Greece and adapt to a multicultural work environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/A09D286F22/apply)

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