# French Speaking Solutions Consultant - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-09-02

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** French

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with top-tier organizations within the global Customer Support Services industry. We take pride in our bespoke approach, ensuring that our candidates secure career-defining roles while enjoying a seamless transition into their new professional environments.

### Job Overview

We are currently seeking a motivated professional for a French Speaking Solutions Consultant position in Bulgaria. This role is perfect for those looking to excel in the Customer Support Services sector while enjoying a sophisticated lifestyle in one of Europe’s most vibrant capitals, supported by our comprehensive relocation assistance.

### Key Responsibilities

-   Provide high-level assistance to French-speaking clients as part of our specialized Customer Support Services team.
-   Analyze client issues to provide accurate, efficient, and professional technical or service solutions.
-   Maintain a high standard of communication, ensuring all interactions reflect the premium quality associated with Mercier Consultancy Group.
-   Collaborate with cross-functional teams to streamline service delivery and improve overall customer experience.
-   Utilize internal CRM systems to accurately document inquiries and resolutions in accordance with industry best practices.
-   Participate in ongoing training sessions to stay updated on the latest trends and tools within the Customer Support Services sector.
-   Contribute to team targets by maintaining high performance metrics and consistent quality scores.

## Requirements

-   Native or fluent French (spoken and written).
-   Valid EU passport (mandatory).
-   Strong problem-solving skills with a background or interest in the Customer Support Services industry.
-   Excellent interpersonal skills and a professional attitude toward client engagement.
-   Ability to thrive in an on-site, fast-paced international office environment in Sofia.
-   Commitment to excellence and a drive to succeed in one of the most sought-after French-speaking jobs in Europe.

## Benefits

### What We Offer

-   Competitive Monthly Salary.
-   Fully Paid Training.
-   Health Insurance.
-   Fully Paid Relocation Package (flight, transfer, hotel).
-   Monthly Performance Bonus.
-   €1,500 Signing Bonus (one-time).
-   And Much More...

### Life in Bulgaria

Choosing to pursue jobs in Bulgaria offers a unique blend of historical richness and modern urban vibrancy. Bulgaria is known for its stunning mountain landscapes, pleasant climate, and a burgeoning international community that welcomes professionals from across the globe. By joining our team in Sofia, you will experience a high quality of life with affordable living costs that allow you to enjoy all that this beautiful country has to offer.

Beyond the professional benefits, relocating to Bulgaria is a rewarding life experience. From the Mediterranean-influenced cuisine to the thriving social scene in Sofia, you will find that Bulgaria is a fantastic place to grow your career and your personal network. We are here to ensure your transition to your French Speaking Solutions Consultant position in Bulgaria is effortless and exciting.

### How to Apply

If you are ready to take the next step in your career with a leading firm, we invite you to apply now and join our growing team. Your journey to a premier role in the Customer Support Services industry starts here. We look forward to reviewing your application.

Warm regards,  
The Recruitment Team at Mercier Consultancy Group

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/AFC47376AB/apply)

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