# French Speaking iRobot Support Specialist - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-27

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** French

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with industry-leading global brands. We specialize in facilitating professional growth and cross-border opportunities, making us a preferred partner for those seeking premium French-speaking jobs in Europe.

### Job Overview

We are currently seeking a dynamic professional for a French Speaking iRobot Support Specialist position in Bulgaria. This role offers a unique opportunity to represent a world-class leader in consumer electronics, providing expert technical guidance and support to customers across the French market from our state-of-the-art office in Sofia.

### Key Responsibilities

-   Provide expert, high-quality technical support to French-speaking customers regarding innovative consumer electronics products.
-   Troubleshoot complex hardware and software issues for autonomous home robotics systems.
-   Maintain a deep understanding of the consumer electronics industry trends and the specific iRobot product portfolio.
-   Effectively communicate technical solutions through phone, email, and chat channels.
-   Ensure customer satisfaction by meeting and exceeding established performance metrics and quality standards.
-   Document customer interactions accurately within our advanced CRM system to drive continuous service improvement.
-   Contribute to a high-performing team culture by sharing product knowledge and best practices within the consumer electronics support department.

## Requirements

-   Native or fluent French (spoken and written) is mandatory for this role.
-   Valid EU passport (mandatory for employment in Bulgaria).
-   Proven interest in the consumer electronics sector and passion for technology.
-   Excellent communication skills with a customer-centric mindset.
-   Ability to work on-site in Sofia, Bulgaria, for this exciting career opportunity.
-   Analytical skills to resolve technical queries efficiently and professionally.

## Benefits

### What We Offer

-   Competitive Monthly Salary
-   Fully Paid Training on premium consumer electronics hardware
-   Comprehensive Health Insurance package
-   Fully Paid Relocation Package (flight, transfer, hotel) to ensure a smooth move to Bulgaria
-   Lucrative Monthly Performance Bonus
-   Professional development within a global organization
-   Vibrant and inclusive office culture in the heart of Sofia

### Life in Bulgaria

Choosing to pursue jobs in Bulgaria provides a fantastic lifestyle that balances professional ambition with a rich cultural experience. As a hub for international business, Bulgaria offers a cost-effective, high-quality standard of living, complemented by a Mediterranean-adjacent climate and a thriving social scene in Sofia.

Relocating to Bulgaria allows you to enjoy historic architecture, delicious local cuisine, and a growing community of expatriates. Whether you are looking to advance your career or enjoy a new adventure, joining a French Speaking iRobot Support Specialist position in Bulgaria is an excellent way to combine a prestigious role with an enriching life experience.

### How to Apply

If you are ready to take the next step in your career with a global leader in consumer electronics, we invite you to apply now and join our growing team in Sofia. Please submit your application today, and a representative from Mercier Consultancy Group will reach out to discuss your profile. We look forward to welcoming you to Bulgaria!

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/B1745AF281/apply)

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