# Portuguese Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-07

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Portuguese

## Description

### Portuguese Speaking Fitbit Products Support Specialist

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading global brands. We pride ourselves on facilitating career-defining opportunities within the BPO and technology sectors, ensuring that your next professional move is both strategic and rewarding.

### Job Overview

We are currently seeking a motivated professional for the Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria. This role is a perfect match for individuals passionate about the Fitness & Wellness industry who want to help users optimize their health journey through cutting-edge wearable technology.

### Key Responsibilities

-   Provide high-quality technical support for Fitbit wearable devices and applications to Portuguese-speaking customers.
-   Assist users in tracking their fitness goals, sleep patterns, and wellness metrics through expert product knowledge.
-   Troubleshoot sync issues, hardware concerns, and software glitches with professional empathy and efficiency.
-   Promote a culture of health and movement by educating customers on the benefits of the Fitbit ecosystem.
-   Maintain detailed documentation of user inquiries to improve the overall Fitness & Wellness service experience.
-   Collaborate with international teams to ensure world-class service delivery within the Fitness & Wellness sector.
-   Stay updated on the latest hardware releases and software updates to provide proactive product guidance.

## Requirements

-   Native or fluent Portuguese (spoken and written).
-   Valid EU passport (mandatory).
-   Strong passion for the Fitness & Wellness industry and wearable technology.
-   Excellent communication skills and a customer-centric mindset.
-   Previous experience in technical support or customer service is highly advantageous for this role.
-   Ability to relocate to Sofia for this unique Portuguese Speaking Fitbit Products Support Specialist position in Bulgaria.

## Benefits

### What We Offer

-   Competitive Monthly Salary.
-   Fully Paid Training.
-   Health Insurance.
-   Fully Paid Relocation Package (flight, transfer, hotel).
-   Monthly Performance Bonus.
-   €1,500 Signing Bonus (one-time).
-   And Much More...

### Life in Bulgaria

Living in Bulgaria offers a unique blend of historical charm, vibrant city life, and stunning natural landscapes. As one of the most sought-after locations for Portuguese-speaking jobs, Sofia provides an affordable yet high-quality lifestyle, with excellent weather and a welcoming international community that makes it easy to settle into your new career.

Choosing to accept this role means enjoying a thriving culture, delicious local cuisine, and a supportive expat community that makes Bulgaria a top-tier destination for professionals. When searching for jobs in Bulgaria, you will find that the capital city combines modern amenities with rich tradition, ensuring a rewarding experience both inside and outside of the workplace.

### How to Apply

If you are ready to elevate your career with a global leader in the Fitness & Wellness space, we invite you to take the next step. Click "Apply Now" to submit your application and join our team of specialists at Mercier Consultancy Group.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/BCDB2EB085/apply)

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