# German-Speaking Customer Experts for a Car Company - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-04

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** German

## Description

Mercier Consultancy MD is seeking experienced German-Speaking Customer Experts to join our team supporting a reputable car company in Greece. The role involves providing exceptional customer service to German-speaking clients, assisting them with inquiries related to automotive products, services, and after-sales support.

  

### Key Responsibilities

-   Deliver high-quality customer support to German-speaking customers through phone, email, and chat regarding automotive products, services, and maintenance.
-   Assist customers with product information, service scheduling, troubleshooting, and issue resolution promptly and efficiently.
-   Maintain accurate records of customer interactions and case resolutions in the CRM system.
-   Work closely with sales, service, and technical teams to ensure customer satisfaction.
-   Stay informed about the latest car models, features, and company policies to provide comprehensive assistance.
-   Provide feedback to management to enhance customer service quality and processes.

## Requirements

-   Fluency in German (spoken and written) is mandatory; proficiency in English is an advantage.
-   Previous experience in customer service, ideally within the automotive industry.
-   Excellent communication skills and a customer-focused approach.
-   Ability to handle multiple tasks effectively in a fast-paced environment.
-   Familiarity with CRM systems and digital customer support tools.
-   Willingness to relocate and work in Greece.
-   Passion for cars and strong problem-solving skills.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/BFB222C9FB/apply)

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