# Dutch Speaking Customer Service for E-Marketplace | Work & Live in Greece

> Mercier Consultancy Group · Greece (Remote) · Full-time · Posted 2026-05-20

**Salary:** EUR 20,000–26,000

**Workplace:** remote

**Department:** Dutch

## Description

Mercier Consultancy is excited to offer a fantastic opportunity for Dutch Speaking Customer Service Representatives to join a leading E-Marketplace company, with the unique prospect of living and working in Greece.

This role is ideal for customer-focused individuals who are enthusiastic about e-commerce and eager to provide outstanding support in Dutch for marketplace users. Successful candidates will have the chance to immerse themselves in a dynamic and fast-growing industry while enjoying the vibrant culture and beautiful surroundings of Greece. This position offers not only professional growth within a reputable company but also the rewarding experience of contributing to exceptional customer service standards in a multilingual environment.

### Key Responsibilities

-   Respond to customer inquiries regarding marketplace services, orders, payments, and account management in Dutch.
-   Assist customers with order placements, cancellations, returns, and dispute resolution.
-   Provide clear information about product listings, marketplace policies, and promotions.
-   Document all interactions accurately in the CRM system to ensure seamless customer service.
-   Collaborate with cross-functional teams to resolve issues and improve customer experience.

## Requirements

-   Exceptional fluency in Dutch (both written and spoken) is essential
-   A minimum English proficiency of B2 is required.
-   Previous experience in customer service, preferably in an e-commerce or marketplace environment.
-   Excellent communication and interpersonal skills with a problem-solving attitude.
-   Ability to manage multiple customer interactions efficiently in a fast-paced setting.
-   Familiarity with CRM systems and customer support tools.
-   Willingness to relocate to Greece and adapt to flexible working hours, including evenings and weekends as necessary.

## Benefits

-   Competitive Monthly Salary
-   Fully Paid Relocation Package
-   Fully Paid Training
-   Health Insurance
-   2 Extra Salaries per year
-   And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/C2F818114B/apply)

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