# German Speaking Customer Experts for a Tech Leader - Work Remote In Greece

> Mercier Consultancy Group · Greece (Remote) · Full-time · Posted 2026-08-19

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** German

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading multinational organizations. We specialize in facilitating seamless career transitions, ensuring that every candidate finds their ideal role within the most dynamic international markets.

### Job Overview

We are currently seeking talented professionals to join a global telecommunications titan as German Speaking Customer Experts for a Tech Leader position in Greece. This is a unique opportunity to advance your career by providing world-class support in the fast-paced telecommunications sector while enjoying the vibrant lifestyle of remote work in Greece.

### Key Responsibilities

-   Provide high-quality technical and account support to telecommunications customers via phone, chat, and email.
-   Troubleshoot complex connectivity issues and provide effective solutions for hardware and software malfunctions.
-   Maintain deep product knowledge to guide customers through modern telecommunications service installations and upgrades.
-   Ensure high levels of customer satisfaction by addressing inquiries with professionalism and technical accuracy.
-   Collaborate with internal departments to resolve escalated telecommunications account discrepancies promptly.
-   Record all customer interactions accurately within our CRM to ensure seamless service continuity.
-   Act as a brand ambassador for our client, maintaining the high standards expected in the global telecommunications industry.

## Requirements

-   Native or fluent German (spoken and written) proficiency is essential.
-   Valid EU passport or work permit required for these German-speaking jobs.
-   Strong interest in the telecommunications industry and emerging consumer technologies.
-   Excellent communication skills with the ability to explain complex technical concepts simply.
-   Proficiency in computer navigation and multitasking in a digital environment.
-   A proactive attitude toward learning and thriving in remote, target-driven work environments.

## Benefits

-   What We Offer

-   Competitive Monthly Salary with 13th and 14th salary bonuses included.
-   Fully Paid Training programs to ensure your success in the telecommunications sector.
-   Comprehensive Health Insurance coverage.
-   Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation.
-   Attractive Monthly Performance Bonus schemes.
-   An opportunity to join one of the most sought-after German-speaking jobs in Greece.
-   And Much More, including career growth paths and social integration support.

-   Life in Greece
-   Embarking on a career through our Jobs in Greece program allows you to experience the unparalleled Mediterranean charm of the country. Whether you settle in the historic capital or a vibrant coastal hub, Greece offers a world-class climate, stunning landscapes, and a rich cultural heritage that makes every day feel like a getaway.
-   Our comprehensive relocation support ensures your move to Greece is stress-free, allowing you to focus on enjoying the world-famous local cuisine and the high quality of life. Joining our German Speaking Customer Experts for a Tech Leader position in Greece is not just a career move; it is a lifestyle investment in a country that balances professional excellence with unparalleled leisure.
-   How to Apply
-   If you are ready to elevate your career and join a top-tier team in an international environment, please click "Apply Now" to submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/C3F197BA41/apply)

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