# French Speaking Microsoft Customer Experts - Work In Greece

> Mercier Consultancy Group · Greece (Remote) · Full-time · Posted 2026-08-27

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** French

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting world-class talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the Information Technology sector, ensuring our candidates find the perfect professional home abroad.

### Job Overview

We are currently seeking talented professionals for the French Speaking Microsoft Customer Experts position in Greece, offering a unique chance to advance your IT career in a vibrant Mediterranean setting. This role is ideal for individuals who are passionate about technology, customer success, and seeking one of the most sought-after French-speaking jobs in the region.

### Key Responsibilities

-   Provide expert-level technical support for Microsoft software suites to French-speaking enterprise and consumer clients.
-   Troubleshoot complex IT software issues through various digital channels, ensuring a high-quality user experience.
-   Maintain detailed case documentation in the company CRM system to ensure seamless service delivery.
-   Collaborate with international teams to refine service processes within the Information Technology industry.
-   Stay updated on the latest Microsoft product developments to provide accurate, industry-leading technical advice.
-   Contribute to team targets by maintaining high KPIs in customer satisfaction and resolution speed.
-   Act as a brand ambassador for Microsoft, upholding the highest standards of professional communication.

## Requirements

-   Native or fluent French (spoken and written) is mandatory for this role.
-   Excellent proficiency in English, as it is the corporate language of our IT client.
-   Strong interest in the Information Technology industry and a passion for software solutions.
-   Valid EU passport (mandatory) to facilitate relocation.
-   Previous experience in technical support, customer service, or IT-related roles is highly preferred.
-   Ability to adapt to a fast-paced, professional, and multicultural work environment in Greece.

## Benefits

### What We Offer

-   Competitive Monthly Salary package plus 13th and 14th salary bonuses.
-   Monthly Performance Bonus linked to achieving quality benchmarks.
-   Fully Paid Relocation Package including flight, airport transfer, and hotel accommodation.
-   Professional development with fully paid specialized IT training programs.
-   Comprehensive private health insurance coverage.
-   Assistance with all administrative procedures and local documentation in Greece.
-   And Much More, including team-building events and international networking opportunities.

### Life in Greece

Choosing one of our jobs in Greece means choosing an unparalleled quality of life defined by over 300 days of sunshine a year. Greece offers a perfect harmony between a modern, bustling IT career and a relaxed, historical culture. Whether you are enjoying a coffee by the Aegean Sea or exploring ancient ruins, the lifestyle in Greece is truly unmatched.

Our relocation package ensures that your move to Greece is smooth and stress-free. From the world-famous Mediterranean cuisine to the welcoming local community, you will find that living in Greece is a life-changing experience. Join our team and discover why so many professionals choose the French Speaking Microsoft Customer Experts position in Greece as their next great adventure.

### How to Apply

If you are ready to take the next step in your career and join a dynamic IT firm, we invite you to apply now. Simply click the link below to submit your profile for this exciting opportunity. We look forward to welcoming you to the Mercier Consultancy Group family.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/CAA55A2D63/apply)

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