# French Speaking Fitbit Customer Support Specialist - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** French

## Description

### French Speaking Fitbit Customer Support Specialist

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging elite global talent with world-class organizations. As a leader in European recruitment and BPO solutions, we specialize in curating high-impact career opportunities for professionals seeking to advance their careers while experiencing vibrant new cultures.

### Job Overview

We are currently sourcing exceptional talent for a French Speaking Fitbit Customer Support Specialist position in Bulgaria. This is a unique opportunity to join the thriving Fitness & Wellness industry, providing expert guidance to users of the world’s leading wearable health technology while enjoying a premium lifestyle in the heart of Sofia.

### Key Responsibilities

-   Provide world-class technical and lifestyle support to French-speaking Fitbit users.
-   Assist customers with device synchronization, firmware updates, and account troubleshooting to ensure seamless health tracking.
-   Advise users on maximizing their fitness and wellness journey using Fitbit’s suite of data analytics and health metrics.
-   Maintain high levels of customer satisfaction by delivering personalized, empathetic, and efficient communication.
-   Collaborate within an international team to enhance service quality in the competitive Fitness & Wellness sector.
-   Document and report user feedback to help improve the Fitbit user experience globally.
-   Stay updated on the latest industry trends, ensuring you are the primary expert in the Fitness & Wellness technology space.

## Requirements

-   Native or fluent French (spoken and written).
-   Valid EU passport (mandatory).
-   A passion for the Fitness & Wellness industry and a strong interest in wearable technology.
-   Excellent problem-solving skills with a technical aptitude for troubleshooting consumer electronics.
-   Previous experience in a customer-facing role is preferred.
-   Ability to relocate to Sofia for this French Speaking Fitbit Customer Support Specialist position in Bulgaria.

## Benefits

### What We Offer

-   Competitive Monthly Salary.
-   Fully Paid Training on the latest Fitness & Wellness product innovations.
-   Comprehensive Health Insurance.
-   Fully Paid Relocation Package (flight, transfer, and hotel accommodation included).
-   Monthly Performance Bonus to reward your dedication and results.
-   €1,500 Signing Bonus (one-time) for new hires joining our Sofia team.
-   A vibrant, international work environment—the premier choice for French-speaking jobs.

### Life in Bulgaria

Jobs in Bulgaria offer an incredible balance of professional growth and personal enrichment. As one of Europe’s most dynamic hubs, Bulgaria boasts a perfect climate, a rich history, and a modern, bustling urban culture. Living in Sofia means experiencing a cosmopolitan lifestyle where affordability meets high-quality leisure, making it a top destination for those seeking a rewarding international career.

Beyond the career opportunities, Bulgaria is famous for its delicious cuisine, mountainous landscapes, and welcoming local communities. When you secure one of our French-speaking jobs, you are not just getting a paycheck; you are embracing a life-changing experience. Start your journey in Bulgaria today and join a community of expats thriving in the heart of the Balkans.

### How to Apply

Are you ready to take the next step in your career with the Fitness & Wellness industry leader? If you are a French speaker ready to relocate, click "Apply Now" to submit your application for this French Speaking Fitbit Customer Support Specialist position in Bulgaria. We look forward to welcoming you to the team.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/D76D618F08/apply)

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