# Czech Speaking Support Specialist - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-08-26

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Czech

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading corporations across Europe. As we continue to expand our reach, we remain the top partner for professionals seeking high-growth jobs in Bulgaria and beyond.

### Job Overview

We are currently seeking a dynamic professional to join our team in an on-site Czech Speaking Support Specialist position in Bulgaria. This role is perfect for a communicator passionate about the customer support services industry, offering a unique opportunity to thrive in a vibrant international hub.

### Key Responsibilities

-   Deliver exceptional customer support services to Czech-speaking clients via phone, email, and live chat.
-   Resolve complex inquiries, ensuring high levels of client satisfaction within the customer support services sector.
-   Maintain detailed records of interactions to uphold the highest quality standards expected of our top-tier clients.
-   Collaborate with cross-functional teams to identify and address recurring user issues effectively.
-   Adapt to evolving product knowledge to provide accurate and efficient technical or service-related guidance.
-   Contribute to the team’s overall success by meeting and exceeding performance targets for all Czech-speaking jobs.

## Requirements

-   Native or fluent Czech (spoken and written).
-   Valid EU passport (mandatory).
-   Proven experience or a strong interest in the customer support services industry.
-   Excellent interpersonal skills and a problem-solving mindset suited for high-stakes Czech-speaking jobs.
-   Ability to relocate for this permanent on-site role in Sofia, Bulgaria.
-   Professional proficiency in English for internal reporting and team collaboration.

## Benefits

### What We Offer

-   Competitive Monthly Salary.
-   Fully Paid Training.
-   Health Insurance.
-   Fully Paid Relocation Package (flight, transfer, hotel).
-   Monthly Performance Bonus.
-   And Much More...

### Life in Bulgaria

Sofia, Bulgaria, is a rapidly developing European capital that blends rich historical heritage with a modern, fast-paced professional atmosphere. Choosing one of our many jobs in Bulgaria allows you to enjoy a Mediterranean-adjacent climate, a low cost of living, and a vibrant social scene that welcomes international professionals with open arms.

Relocating to Bulgaria offers an unparalleled quality of life, featuring world-class dining, bustling cafes, and breathtaking mountain ranges just minutes from the city center. Whether you are looking to advance your career in customer support services or seeking a new cultural experience, Bulgaria is the ideal destination for your next chapter.

### How to Apply

If you are ready to elevate your career and take on a new Czech Speaking Support Specialist position in Bulgaria, we would love to hear from you. Click 'Apply Now' to submit your application and a consultant from Mercier Consultancy Group will reach out to discuss your future. We look forward to working with you.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/D88867B54A/apply)

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