# Italian-Speaking Customer Experts for an Automotive Company - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-05

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy MD is seeking proficient Italian-Speaking Customer Experts to join our team supporting a leading automotive company in Greece. This role involves delivering exceptional customer service to Italian-speaking clients, assisting them with questions related to automotive products, services, and after-sales support.

  

### Key Responsibilities

-   Provide high-quality customer support to Italian-speaking customers via phone, email, and chat regarding automotive products, services, and maintenance.
-   Assist customers with product information, service scheduling, troubleshooting, and resolving issues efficiently.
-   Maintain accurate and detailed records of customer interactions in the CRM system.
-   Collaborate with sales, technical, and service teams to ensure customer satisfaction and swift resolution of issues.
-   Stay informed on the latest automotive models, features, and company policies to provide knowledgeable assistance.
-   Offer feedback and suggestions to improve customer service processes and enhance customer experience.

## Requirements

-   Fluency in Italian (spoken and written) is mandatory; proficiency in English is advantageous.
-   Experience in customer service, ideally within the automotive industry.
-   Excellent communication and interpersonal skills with a strong customer focus.
-   Ability to manage multiple priorities in a fast-paced environment.
-   Familiarity with CRM systems and digital customer support tools.
-   Willingness to relocate and work in Greece.
-   Passion for automotive products and services.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Training
3.  Fully Paid Relocation Package
4.  Monthly Performance Bonus
5.  Health Insurance
6.  2 Extra Salaries Per Year
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/E67253B442/apply)

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