# Czech Speaking Customer Service Agent For Booking.com - Work In Greece

> Mercier Consultancy Group · Athens, Greece (Remote) · Full-time · Posted 2026-05-11

**Salary:** EUR 17,000–20,000

**Workplace:** remote

**Department:** Czech

## Description

Mercier Consultancy MD is delighted to offer an exciting position for a Czech Speaking Customer Service Agent to work with Booking.com in Greece. This role provides a unique opportunity to deliver excellent service to Czech-speaking customers while enjoying the vibrant lifestyle that Greece has to offer.

  

### Responsibilities

-   Respond to inquiries from Czech-speaking customers regarding bookings, accommodations, and travel-related questions through phone, email, and chat channels.
-   Provide clear and accurate information to resolve customer issues efficiently and effectively.
-   Handle complaints professionally and work towards a satisfactory resolution for all parties.
-   Maintain detailed and accurate records of customer interactions in the CRM system.
-   Collaborate with various departments to ensure seamless service delivery and customer satisfaction.
-   Stay updated with Booking.com policies, services, and promotions to provide up-to-date assistance.

## Requirements

-   Fluency in Czech (both written and spoken); proficiency in English is advantageous.
-   Previous experience in customer service, preferably within travel, hospitality, or related industries.
-   Excellent communication skills and a customer-oriented approach.
-   Ability to manage challenging situations with patience and professionalism.
-   Proficiency with CRM systems and standard office applications.
-   Self-motivated with the capacity to work independently in a remote or office-based setting.
-   Open to relocating to Greece and embracing a new cultural and work environment.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  2 Extra Salaries Per Year
4.  Fully Paid Training
5.  Health Insurance
6.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/EBB53A8F84/apply)

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