# Dutch Speaking Customer Support Specialist - Work In Sofia - Paid Relocation

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-05-30

**Salary:** EUR 21,000–25,000

**Workplace:** remote

**Department:** Dutch

## Description

Mercier Consultancy MD is looking for a dedicated Dutch Speaking Customer Support Specialist to join our vibrant team in Sofia, Bulgaria. This position offers paid relocation support, making it an excellent opportunity for Dutch speakers seeking a new career challenge in an international environment. As part of our customer support team, you will provide top-quality assistance to Dutch-speaking clients, ensuring their satisfaction and building long-term relationships.

  

### Key Responsibilities

-   Provide exceptional customer support to Dutch-speaking clients through various communication channels such as phone, email, and chat.
-   Resolve customer inquiries efficiently and professionally, delivering timely solutions.
-   Maintain accurate documentation of all client interactions and follow-ups.
-   Collaborate with internal teams to address complex customer issues and improve service quality.
-   Stay well-informed about products, services, and company policies to provide accurate information.
-   Engage in continuous learning and training to enhance skills and knowledge.

## Requirements

-   Fluency in Dutch (spoken and written) is essential; English proficiency is an advantage.
-   Previous experience in customer support or related fields is preferred.
-   Strong communication and interpersonal skills to effectively interact with clients.
-   Excellent problem-solving abilities and a customer-focused approach.
-   Familiarity with CRM tools and general computer literacy.
-   Ability to work independently and as part of a team.
-   Willingness to relocate to Sofia with relocation expenses covered by the company.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  1500 Euro Signing Bonus
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/ECC4A84488/apply)

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