# Norwegian Speaking Support Specialist - Work In Sofia - Paid Relocation

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-06-05

**Salary:** EUR 18,000–24,000

**Workplace:** remote

**Department:** Norwegian

## Description

Mercier Consultancy MD is excited to welcome a Norwegian Speaking Support Specialist to our team in Sofia, Bulgaria! This role includes paid relocation, providing you with an excellent opportunity to grow your career in a dynamic and multicultural environment. You will be responsible for delivering exceptional customer support to Norwegian-speaking clients, ensuring their inquiries are addressed efficiently and professionally.

  

### Your Role

As a Norwegian Speaking Support Specialist, you will manage customer communications across various channels, providing accurate information and resolving issues promptly. Your language skills and customer-oriented approach will help maintain high levels of customer satisfaction.

  

### Key Responsibilities

-   Respond to customer inquiries in Norwegian through phone, email, and chat.
-   Assist customers with product information, troubleshooting, and issue resolution.
-   Maintain accurate records of customer interactions and solutions.
-   Collaborate with internal teams to address complex customer issues efficiently.
-   Stay updated on product offerings, policies, and procedures to provide accurate assistance.
-   Contribute to continuous improvement initiatives within the support team.

## Requirements

-   Fluency in Norwegian (spoken and written) is required; English proficiency is a plus.
-   Previous experience in customer support or related roles is preferred.
-   Excellent communication, interpersonal, and problem-solving skills.
-   Ability to multitask and work effectively in a fast-paced environment.
-   Familiarity with CRM platforms and customer service software.
-   Positive, proactive attitude and strong teamwork orientation.
-   Willingness to relocate to Sofia with paid relocation assistance.

## Benefits

1.  Competitive Monthly Salary
2.  Fully Paid Relocation Package
3.  Monthly Performance Bonus
4.  1500 Euro Signing Bonus
5.  Fully Paid Training
6.  Health Insurance
7.  And Much More...

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/F3FD7AE56A/apply)

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