# Estonian Speaking Solutions Consultant - Work In Sofia, Bulgaria

> Mercier Consultancy Group · Sofia, Bulgaria (Remote) · Full-time · Posted 2026-09-02

**Salary:** EUR 15,000–18,000

**Workplace:** remote

**Department:** Estonian

## Description

### About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, recognized for bridging the gap between top-tier global talent and elite organizations. We specialize in sourcing professionals for high-impact roles within the Customer Support Services sector, ensuring excellence across every placement.

### Job Overview

We are currently searching for a dedicated professional to join our team in Sofia for the Estonian Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to advance your career in the dynamic Customer Support Services industry while enjoying the vibrant lifestyle of an emerging European business hub.

### Key Responsibilities

-   Act as the primary point of contact for Estonian-speaking clients, providing high-quality support within the Customer Support Services sector.
-   Resolve complex customer inquiries and technical issues with a solutions-oriented mindset.
-   Maintain detailed documentation of customer interactions to ensure quality assurance in service delivery.
-   Collaborate with international teams to optimize support workflows and improve the overall client experience.
-   Represent the company brand with professionalism and linguistic precision in all Estonian communications.
-   Contribute to the success of Estonian-speaking jobs by consistently hitting performance targets and service level agreements.
-   Participate in ongoing product training to remain an expert resource for your client base.

## Requirements

-   Native or fluent Estonian (spoken and written) is mandatory.
-   Valid EU passport (mandatory) for seamless relocation to Bulgaria.
-   Proven experience in a professional customer-facing or support environment.
-   Excellent communication skills and an ability to thrive in a multicultural environment.
-   Strong proficiency in English for inter-office collaboration.
-   Commitment to relocating for this Estonian Speaking Solutions Consultant position in Bulgaria.

## Benefits

### What We Offer

-   Competitive Monthly Salary
-   Fully Paid Training
-   Health Insurance
-   Fully Paid Relocation Package (flight, transfer, hotel)
-   Monthly Performance Bonus
-   €1,500 Signing Bonus (one-time)
-   And Much More...

### Life in Bulgaria

Sofia is rapidly becoming a top destination for professionals seeking jobs in Bulgaria. With a unique blend of historical architecture and modern business infrastructure, Bulgaria offers a rich cultural experience complemented by a pleasant climate and an incredibly welcoming local atmosphere.

Choosing to take on one of our Estonian-speaking jobs in this region means enjoying an excellent quality of life at a very affordable cost. From world-class dining to beautiful mountain landscapes nearby, living in Bulgaria provides a perfect work-life balance for international employees. We facilitate your arrival, ensuring your transition to life in Bulgaria is as smooth and rewarding as possible.

### How to Apply

If you are ready to take the next step in your career and join a leading consultancy, click Apply Now to submit your application. Our team at Mercier Consultancy Group looks forward to reviewing your profile for this exciting opportunity.

## Apply

[Apply at Mercier Consultancy Group](https://apply.workable.com/mercier-consultancy-group/j/FCE27C9EFA/apply)

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