# Portuguese-Speaking Customer Support for Food Delivery Service Dept. in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-19

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Mercier Consultancy is pleased to announce an opening for a Portuguese-Speaking Customer Support Representative for our Food Delivery Service Department in Greece! In this dynamic role, you will provide outstanding support to our Portuguese-speaking customers, ensuring they have a seamless and enjoyable experience with our food delivery services.

This position is perfect for individuals who are passionate about food, customer service, and the fast-paced world of delivery services. If you have excellent communication skills and a friendly attitude, we would love to have you on our team!

### Responsibilities

-   Handle customer inquiries in Portuguese through phone, email, and chat
-   Assist customers with their orders, delivery issues, and service inquiries
-   Document all interactions and resolutions accurately in our support system
-   Collaborate with delivery teams and restaurants to resolve customer issues
-   Provide guidance on promotions, menu options, and service details
-   Gather customer feedback to improve service quality
-   Participate in training sessions to ensure knowledge of food safety and delivery processes

## Requirements

-   Fluency in Portuguese and English, both written and verbal, is essential.
-   Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support, preferably in food delivery or customer service
-   Excellent communication and interpersonal skills
-   Strong ability to troubleshoot and resolve issues efficiently
-   Customer-centric approach with a passion for service
-   Able to work in a fast-paced environment and manage multiple tasks
-   Familiarity with food delivery apps and technologies is a plus

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/00C6AD0A78/apply)

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