# Hungarian Travel Support Expert - Sofia, Fully Paid Relocation

> Mercier Consultancy · Sofia, Bulgaria · Full-time · Posted 2026-04-21

**Salary:** EUR 18,000–22,000

**Workplace:** on_site

**Department:** Hungarian

## Description

Mercier Consultancy is seeking a skilled Hungarian Travel Support Advisor to join our team in Sofia, Bulgaria. This position offers a fully paid relocation package, providing an excellent opportunity for professionals looking to develop their career in the travel support industry while experiencing life in a vibrant new city.

As a Hungarian Travel Support Advisor, you will be the primary point of contact for our Hungarian-speaking clients, assisting them with travel-related inquiries, bookings, and resolving any issues to ensure an exceptional customer experience. Your fluency in Hungarian and English is vital to delivering accurate and timely support.

### Responsibilities

-   Handle client communications in Hungarian via phone, email, and chat
-   Assist with travel bookings and provide comprehensive travel information
-   Resolve client inquiries, concerns, and issues efficiently and professionally
-   Maintain meticulous records of client interactions in our systems
-   Collaborate with internal teams to improve service delivery and client satisfaction
-   Communicate promotions and additional services to clients to enhance their travel experience
-   Collect client feedback to contribute to continuous improvement efforts

## Requirements

-   Fluency in Hungarian and English, both spoken and written
-   Excellent customer service skills with strong communication abilities
-   Previous experience in travel support or customer service is preferred
-   Strong problem-solving skills and great attention to detail
-   Positive, professional attitude focused on delivering client satisfaction
-   Ability to work effectively in a fast-paced environment
-   Passion for the travel industry and willingness to grow professionally

## Benefits

-   Competitive monthly wage
-   Relocation Expenses Covered to Bulgaria
-   Assistance with Apartment Search
-   Paid Training and Opportunities for Professional Development
-   And other benefits

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/0214FA151F/apply)

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