# Portuguese-Speaking Customer Support for Imperial - Work from Home in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-19

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** Portuguese

## Description

Mercier Consultancy is excited to offer a position for a Portuguese-Speaking Customer Support Representative for Imperial, with the convenience of working from home in Greece! In this dynamic role, you will provide exceptional support to our Portuguese-speaking clients, helping them with their inquiries and ensuring they have a seamless experience with our services.

This is a fantastic opportunity for individuals who are eager to work in a vibrant environment, and who have a passion for customer service. If you possess strong communication skills and a proactive approach to solving problems, we invite you to apply!

### Responsibilities

-   Handle customer inquiries in Portuguese through phone, email, and chat
-   Assist clients with questions regarding products, services, and account management
-   Document customer interactions and solutions accurately in our CRM system
-   Collaborate with internal teams to address and resolve client issues
-   Provide information on promotions, features, and services
-   Gather customer feedback to help improve service delivery
-   Engage in training to stay updated on product knowledge and company policies

## Requirements

-   Fluency in Portuguese and English, both written and verbal, is required. Your nationality and native language must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support is preferred
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   Ability to work independently in a remote environment
-   Familiarity with customer support tools and systems
-   A proactive and customer-oriented mindset

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/0C2D252B4B/apply)

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