# Danish Speaking Customer Support for Food Delivery Service Department in Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-01-31

**Salary:** EUR 20,000–25,000

**Workplace:** remote

**Department:** Cyriel TPE

## Description

Mercier Consultancy is excited to announce an opening for a Danish Speaking Customer Support Representative in our Food Delivery Service Department, based in Greece! In this pivotal role, you will be the primary support for our Danish-speaking customers, providing exceptional service and assistance related to their food delivery inquiries. Your linguistic skills will be critical in ensuring a seamless and positive customer experience.

We are looking for energetic individuals who are passionate about food and customer service. If you thrive in a dynamic environment and enjoy helping others, this could be the perfect opportunity for you!

### Responsibilities

-   Respond to customer inquiries in Danish via phone, email, and chat
-   Assist clients with questions regarding food delivery orders, service options, and promotions
-   Accurately document customer interactions and resolutions in our CRM system
-   Work collaboratively with our delivery and logistics teams to resolve client issues
-   Provide information about menu items, delivery times, and payment options
-   Gather feedback from customers to enhance service and offerings
-   Engage in training sessions to stay updated on our services and systems

## Requirements

-   Fluency in Danish and English, both written and verbal
-   Prior experience in customer support, ideally in the food delivery or hospitality industry
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and meticulous attention to detail
-   A customer-first approach with the ability to manage inquiries efficiently
-   Ability to handle multiple tasks in a fast-paced environment
-   Familiarity with customer support tools and technologies

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/17D362B1AA/apply)

---
Powered by [Workable](https://www.workable.com)