# Italian-Speaking Customer Support for Home Appliances Department In Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-02-18

**Salary:** EUR 16,000–20,000

**Workplace:** remote

**Department:** italian

## Description

Mercier Consultancy is excited to announce an opening for an Italian-Speaking Customer Support Representative in our Home Appliances Department, located in beautiful Greece! In this essential role, you will be the first point of contact for our Italian-speaking clients, providing them with expert assistance and support regarding their home appliances. Your fluency in Italian will be key in ensuring a positive experience for our customers while they utilize our high-quality products.

If you are passionate about customer service, enjoy engaging with clients, and have a keen interest in home appliances, we invite you to join our dynamic team!

### Responsibilities

-   Assist customers in Italian via phone, email, and chat with inquiries related to home appliances
-   Provide detailed information about products, troubleshooting, and proper usage
-   Document customer interactions and maintain accurate records in our support system
-   Collaborate with internal teams to resolve customer issues effectively
-   Engage with customers to gather feedback and improve our services
-   Stay updated on product knowledge and trends in the home appliance industry
-   Participate in training sessions to enhance customer support skills

## Requirements

-   Fluency in Italian and English, both written and verbal. Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Previous experience in customer support, preferably in the home appliances or retail sector
-   Excellent communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   A customer-centric attitude and a passion for helping others
-   Ability to multitask in a fast-paced environment
-   Willingness to work in Greece and experience a vibrant culture

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/18167CACA7/apply)

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