# Italian Customer Support for Fashion & Luxury Brand - Relocation to Greece

> Mercier Consultancy · Greece (Remote) · Full-time · Posted 2026-04-29

**Salary:** EUR 18,000–22,000

**Workplace:** remote

**Department:** Italian

## Description

Mercier Consultancy is thrilled to offer an exciting opportunity for an Italian Customer Support Representative to join our Fashion & Luxury Brand team with a relocation to Greece! In this prestigious role, you will provide exceptional support to our Italian-speaking clients, ensuring a seamless and luxurious customer experience. This is a unique chance to advance your career while experiencing life in beautiful Greece.

If you have a passion for fashion and luxury brands, excellent communication skills, and are ready for an international move, this position is perfect for you!

### Responsibilities

-   Deliver top-tier customer support to Italian-speaking clients via phone, email, and chat
-   Assist customers with inquiries related to fashion and luxury products, orders, and services
-   Maintain accurate records of customer interactions using CRM systems
-   Collaborate with internal teams to resolve complex customer issues efficiently
-   Stay informed about the latest fashion trends and product releases
-   Provide a personalized and high-quality customer service experience
-   Participate in training and development programs, including relocation support activities

## Requirements

-   Fluency in Italian and English, both written and verbal
-   Previous experience in customer support, preferably within the fashion or luxury industry
-   Exceptional communication and interpersonal skills
-   Strong problem-solving abilities and attention to detail
-   Willingness and ability to relocate to Greece
-   Ability to work effectively in a multicultural and fast-paced environment
-   Proficiency with customer support software and CRM tools

## Benefits

-   Fully Paid Relocation Package ( Flight, Transfer and 2 weeks in Hotel )
-   Private Health Insurance
-   2 Extra Salaries Per Year
-   Support In Finding Accommodation After Hotel
-   Fully Paid Training
-   Monthly Performance Bonus
-   Free Greek Course
-   And More...

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/1D729627B2/apply)

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