# Latvian-Speaking Customer Solutions Consultant in Sofia - Fully Paid Relocation

> Mercier Consultancy · Sofia, Bulgaria · Full-time · Posted 2026-03-26

**Salary:** EUR 18,000–24,000

**Workplace:** on_site

**Department:** Latvian

## Description

Mercier Consultancy is seeking a Latvian-Speaking Customer Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation support. In this role, you will be the primary liaison for Latvian-speaking clients, providing customized customer solutions and support to ensure exceptional client satisfaction and success.

Working in a dynamic and collaborative environment, you will handle client inquiries, troubleshoot issues, and deliver tailored solutions that address client needs. This position offers significant opportunities for career growth along with a comprehensive relocation package.

### Responsibilities

-   Provide timely and effective support to Latvian-speaking customers
-   Understand client requirements and offer customized solutions
-   Collaborate with internal teams to resolve client issues promptly
-   Maintain accurate records of client communications and resolutions
-   Identify and recommend service improvements based on customer feedback
-   Assist in onboarding and training new clients
-   Stay informed about company products, services, and industry trends

## Requirements

-   Fluency in Latvian and English, both spoken and written.
-   Your native language and nationality must be clearly stated in your C.V. and/or Cover Letter.
-   Strong customer service skills with a solution-oriented approach
-   Excellent communication and interpersonal skills
-   Ability to work independently and collaboratively within a team
-   Detail-oriented with strong problem-solving skills
-   Previous experience in customer support or consulting is preferred
-   Willingness to relocate to Sofia, Bulgaria with full relocation costs covered

## Benefits

• Fully paid training

• Stable job and career development opportunities

• Attractive salary

• Additional health insurance

• 50+ benefits and services to choose from

• Positive international working environment

• Support and learning

• Employee referral bonuses

## Apply

[Apply at Mercier Consultancy](https://apply.workable.com/mercier-consultancy/j/2F9A6F9F18/apply)

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